How Wallet Data Is Handled
Our Privacy Policy separates payment references from the personal account details needed to verify access. When you use DANA, OVO, GoPay or QRIS, we may record the selected rail, transaction reference, status and time so our account and support teams can match a receipt without retaining
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unnecessary wallet credentials. Bank transfer and virtual account records follow the same purpose: confirming the account event and resolving a status question. We use these records for access, security, service messages and legal duties, and we keep them only for the period needed for those purposes.
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Any access or eligibility decision depends on local law. You can ask us to explain a record, request a correction or ask about deletion through the contact path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.